← All updates

Update · August 15, 2026

Utah revoked Provo Canyon School’s licenses for abuse of children. The company had been certifying its care to the federal government the whole time.

Two undercover videos published today, by a YouTuber whose investigations this site has reported on extensively and by a collaborator who worked a month inside the school, put a recorded floor under a record that was already public: both licenses revoked in July, closure ordered for August 6 and August 16, $55.5 million in public payments, a $122 million federal fraud settlement behind it, and a five-year federal integrity agreement whose annual compliance certifications overlapped the conduct the state documented. The full file is now a permanent page, with the law walked element by element.

The permanent fileThe Provo Canyon case, gradedWhat Utah found, the $55.5 million, the 1982 injunction, the settlement and the monitor, the company’s own words, and the law walked element by element, criminal, civil, and federal, each entry graded, with what would close it.Read the full file →

ADJUDICATED Utah’s Office of Licensing revoked the Springville campus license July 6 and the Provo campus license July 17, citing “cruel and unnecessary practice on a child that included inducing pain compliance,” discipline “intended to frighten or humiliate,” and deprivation of “water, rest, and the opportunity for toileting.” The company’s July 27 appeals carry no stay; the department states they have “no bearing on the closure deadlines.”Source: Notices of Agency Action F22-93697 and F22-93696, hosted as issued.

PRIMARY SOURCE The money and the monitor: $55.5 million in public payments to the school in the state’s own ledger, $32 million of it through Medicaid managed-care plans, at a facility inside the scope of the 2020 Corporate Integrity Agreement its owner signed with the federal government.Source: Transparent Utah vendor-payment records; the Corporate Integrity Agreement, hosted.

What the state wrote down

The revocations are not paperwork findings. The Provo notice cites thirteen violations; the Springville notice, seventeen in one day, plus “chronic, ongoing noncompliance.” In June, after staff failed to call 911 for a child rendered unconscious, the department ordered the school to rewrite policy so staff may “bypass internal notification chains that delay medical care.” And one paragraph of the state’s record explains most of the rest:

The provider “admitted to being hesitant to submit the restraint details in writing since those documents are public” and “preferred to provide the details verbally.” The department’s finding on the result: “details were omitted, the severity of incidents recorded were minimized, and the Department was led to believe no investigation was necessary based on material facts being omitted.”

Notice of Agency Action F22-93697, July 6, 2026ADJUDICATED

What the cameras added

The state’s inspections ran March through July. The undercover footage was recorded the previous December, before any of it, and shows the same categories from inside: restraints described by a trainer at 250 to 300 a month, tranquilizing injections described casually, a restraint continued after a clinical team prohibited it, “But we did,” a two-month solitary confinement described flatly, a new hire kept on after the state denied his background clearance, an empty marketing-brochure pool, and schooling that amounted to phones. Two instruments that never met returned the same reading, seven months apart.

The file in four numbers

2
Licenses revoked, both campuses, July 2026
Closures August 6 and 16; appeals carry no stay
$55.5M
Public money to the school since 2011
$32M of it through Medicaid plans, in the state’s own ledger
$122M
The owner’s 2020 federal false-claims settlement
With a five-year integrity agreement and annual certifications
1982
The year a federal court first enjoined this school’s practices
Milonas v. Williams, 691 F.2d 931 (10th Cir.)

Why it is on this site

The footage is the work of a YouTuber whose investigations this site has reported on extensively, and of a collaborator who took the job inside. This site reports on matters of public concern; this is one. This site reports their videos as attributed sources, the way it reports a court filing, and grades the public record independently: the revocations, the payment ledger, the settlement, the integrity agreement, and the company’s own statements and sworn filings all stand without pressing play.

Reckless Ben undercover video thumbnail
52:02
Reckless Ben
I Went Undercover in a Troubled Teen Facility
Published August 15, 2026 · watch on YouTube ↗
Sheldon Norcross undercover video thumbnail
39:52
Sheldon Norcross
Going undercover at the most controversial school in America
Published August 15, 2026 · a month employed inside · watch on YouTube ↗
The fair reading, and its limit. Universal Health Services disagrees with the department’s decision, says patient safety is its priority, and is pursuing the appeals the law provides; they are pending and will be reported with the same grades as everything else here. The revocations are agency actions, not court judgments; no individual is accused of a crime, and every person is presumed innocent. The state itself took a decade of measured steps before it moved, and that history is part of the record too.

Corrections requested by Universal Health Services or Provo Canyon School: none received as of August 15, 2026.

Sources. The Provo Canyon file, where every document below is hosted and graded · Utah DHHS Notices of Agency Action F22-93697 and F22-93696, and the June 17 order · The 2020 Corporate Integrity Agreement · U.S. Department of Justice settlement announcement, July 10, 2020 · Transparent Utah vendor-payment records · The published videos, linked above.
← NewerAll updatesOlder →

The BAM Map is independent reporting on matters of public concern. Nothing here is a finding of any person’s guilt; agency actions described are under appeal, and every person is presumed innocent. Sources are linked so readers can check the record.  ·  Home · Map · The law · Bodycam